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Privacy & Cookie Policy — Chiro4Pets

Last updated: September 1, 2026

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At Chiro4Pets (chiro4pets.nl), we are committed to protecting the privacy of our clients and their pets. This Privacy Policy explains how we collect, use, and safeguard your personal information in compliance with the General Data Protection Regulation (GDPR / AVG).

1. Information We Collect

When you schedule an appointment or contact us through our website, we may collect the following personal information:

  • Contact Details: Name, email address, phone number, and physical address.

  • Pet Information: Your pet's name, species, age, medical history, and consultation reason.

  • Technical Data: IP address, browser type, device information, and browsing activity collected via cookies.

2. How We Use Your Information

We use your data strictly for legitimate business and veterinary care purposes:

  • To schedule, manage, and confirm veterinary chiropractic consultations.

  • To communicate with you regarding your pet's treatment plan and appointments.

  • To process payments and maintain legal accounting records.

  • To analyze website performance and improve our ad campaigns via anonymized tracking (where consented).

3. Cookies & Tracking Technologies

Our website uses cookies to ensure proper website functionality and to measure advertising effectiveness.

  • Essential Cookies: Necessary for the website to function properly (e.g., booking system, security).

  • Analytics & Advertising Cookies: Used to measure the performance of our online advertisements (e.g., Google Ads). These cookies are only enabled if you click "Accept" on our cookie banner.

You can manage or revoke your consent at any time using the cookie settings prompt on our website.

4. Third-Party Service Providers

We do not sell or rent your personal data to third parties. We share data only with trusted service providers necessary to operate our business, under strict data protection agreements:

  • Wix (Website host and infrastructure)

  • PracticeHub / Practice Management System (Appointment scheduling)

  • Google Ads / Google Analytics (Marketing performance measurement, subject to your cookie consent)

5. Data Retention & Security

We retain your personal and pet data only for as long as necessary to fulfill veterinary medical obligations and legal requirement standards. We implement appropriate technical and organizational measures to prevent unauthorized access, loss, or misuse of your personal data.

6. Your Rights (GDPR / AVG)

Under European privacy laws, you have the right to:

  • Access the personal data we hold about you.

  • Rectify incorrect or incomplete information.

  • Request erasure ("right to be forgotten") of your data, subject to statutory medical record retention obligations.

  • Withdraw consent for marketing cookies or communications at any time.

To exercise any of these rights, please contact us at info@chiro4pets.nl.

7. Contact Us

If you have any questions regarding this policy or our privacy practices, please reach out to us:

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